whoisryan

Ryan Merlini

Product Manager  •  Founder 

I'm a technical product manager and founder living in New York. I'm currently building FriendOver.

Featured Work


Latch Smart Home
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Latch (2019, 2020, 2021, 2022)
Google Nest x Latch
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Google Nest x Latch (2020, 2021)
FriendOver (2023, 2024)

Design Process


Jobs to be Done

“People don't want a quarter-inch drill, they want a quarter inch hole.” The JTBD theory establishes that users care about the problem they have more than the solution a product offers. I use the JTBD theory in my design process to understand user journeys and generate simple solutions.

Contextual Inquiry

In my design process, I use contextual inquiry to be physically present with users while they accomplish a task, rather than asking users how they completed something after the fact. Including software teams early and bringing users into the conversation fosters a deeper understanding of user requirements, leading to more effective and user-centered solutions.


Certifications and Patents


Reforge Product Growth Certificate
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Issued
2022

Smart Home Module Patent
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Patent Pending
2022

Full Stack Developer Certificate
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Issued
2024


ABOUT

I'm Ryan Merlini, a Founder and Product Manager with a proven track record designing and shipping high-value software solutions.

I have 6 years of experience working with startups to define and create their products.

Currently, I'm working on FriendOver where I'm building a simple tool for supplementing rental income without hosting strangers on traditional Short Term Rental platforms.

I hold a Bachelor's Degree in Economics and English from Georgetown University.

GET IN TOUCH

Interested in working with me? I'm open to collaboration. Drop me a note by email.